Returns Policy
- We accept returns only for damaged, missing, or incorrect products.
- Please contact us within 7 days of delivery with photos or videos as proof.
- Once confirmed, we will arrange a replacement or refund.
- Custom orders (OEM/ODM) are non-refundable.
Shipping
- Air Express (DHL/FedEx/UPS): 3–5 business days door-to-door.
- Expedited Ocean(Matson + UPS/FedEx): 18–25 days (25–35 in peak season).
- Product and shipping prices include all taxes – we handle clearance and deliver to your door with no hidden fees.
Quick FAQ
5 essentials to know before ordering
1. MOQ Requirement
Most items require 60–100 units with a 25KG total weight for best DHL/UPS/FedEx rates.
We also support mixed orders from just 10 pcs — contact us for details.
2. Fast Global Delivery
Air Express (DHL/UPS/FedEx): 3–5 business days · Expedited Ocean (Matson + UPS/FedEx): 18–25 days (25–35 days in peak season).
3. All-Inclusive Pricing
All prices are DDP final — product price includes tax and shipping fee includes tax, delivered door-to-door.
4. Branding Options
We provide OEM/ODM services, private label packaging, and barcode labeling starting at MOQ.
5. Lower Unit Costs
Bulk or mixed orders → Full Container (FCL) shipping helps reduce per-unit freight costs.
What our users say
Real stories from wholesale buyers worldwide
★★★★★
4.9/5
Based on feedback from 120+ wholesale buyers worldwide
Based on feedback from 120+ wholesale buyers worldwide
❝
Fast delivery and very professional service. We ordered mixed SKUs, and everything arrived in perfect condition. The whole process was smooth and saved us time. TenDollarStore has become a reliable partner for our small wholesale business, and we’ll definitely order again.
Michael R.
✅ Verified B2B Buyer
Dollar Store Owner · USA
Dollar Store Owner · USA
❝
The MOQ is very low and shipping is completely transparent. The DDP pricing helped us avoid customs hassle and gave us peace of mind. TenDollarStore made it easy to source different SKUs at once. For any new reseller in Europe, this is a trustworthy wholesale partner.
Ana G.
✅ Verified B2B Buyer
Convenience Shop Buyer · Spain
Convenience Shop Buyer · Spain
❝
Excellent sourcing support from start to finish. We shared a video of the product we wanted, and the team found the exact factory for us. The items were well labeled, packed with our own branding, and delivered safely. It’s rare to find this level of detail in B2B sourcing.
Lucas M.
✅ Verified B2B Buyer
Importer & Reseller · Brazil
Importer & Reseller · Brazil
❝
Our order arrived in less than two weeks with Matson + UPS. The packaging was strong, the products matched the description exactly, and the quantities were correct. For small online retailers like us, this level of efficiency and consistency makes a huge difference in scaling.
Sarah T.
✅ Verified B2B Buyer
Online Retailer · USA
Online Retailer · USA
❝
Clear communication and reliable quality throughout the process. We were impressed by how easy it was to get small-MOQ wholesale with consistent service. The pricing is transparent and competitive, and we’re already planning larger FCL orders with TenDollarStore in the future.
Martin K.
✅ Verified B2B Buyer
Wholesale Buyer · Germany
Wholesale Buyer · Germany
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