Contact Us

Contact us for wholesale quotes, stock samples, OEM/ODM customization, sourcing or help with an existing order. Use the form below or email support@tendollarstore.com.

Get In Touch!

For a quote, include the product links, colors, quantities, delivery country and postal code. For an existing order, include your order number and a description of your request. TEN DOLLAR STORE LTD is the contracting seller, invoice issuer and principal payee. Our Shenzhen operations handle shipping and dispatch.

WhatsApp 1: +44 7732 449978

support@tendollarstore.com

TEN DOLLAR STORE LTD
Registered office only
71-75 Shelton Street
Covent Garden, London, WC2H 9JQ
United Kingdom
Company number: 15931695

This address does not receive returns. Contact support for an approved return address.

Our human customer support team is available 24/7. Chat, WhatsApp and telephone support can receive after-sales requests as well as pre-purchase questions. You can also email support@tendollarstore.com. Please include your order number and a description of the issue. Formal complaint handling is recorded by email.

For a formal complaint, email us with the subject line "Formal Complaint". We provide an initial human response within 24 calendar hours, including weekends and public holidays. Complex cases may take longer to resolve. Formal reviews are recorded by email.