Privacy Policy

TenDollarStore is operated by TEN DOLLAR STORE LTD (company number 15931695), registered at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Information we collect

When you order, request a quote or contact us, we collect the details needed to help you, such as your name, contact information, delivery address, order details and messages. Custom orders may also include designs, specifications or photos. Payment providers handle your payment details.

We also collect device information and browsing activity through our store and connected services.

How we use it

We use your information to fulfil orders, answer questions, provide after-sales support, improve our store and prevent fraud. We also keep records for accounting and legal purposes.

We currently send email, SMS and WhatsApp messages for orders and customer support only—not promotional campaigns.

Where UK or EEA law applies, our legal grounds are fulfilling contracts, meeting legal obligations, our legitimate interests in running and protecting the business, and consent where required.

Who processes your information

We use providers for payments, order management and customer support. Meta and Google may process browsing and purchase activity for analytics and personalized advertising. If you use our tracking page, your tracking number is sent to 17TRACK.

Shopify hosts our store and processes information about your visits and purchases, including to provide personalized services and advertising based on your interactions with our store, other merchants and Shopify. Details are available in Shopify’s Consumer Privacy Policy.

These providers may process information outside your country, including in the United States.

How long we keep it

Retention depends on the purpose of the record, including completing orders, resolving support requests or disputes, and meeting accounting or legal requirements.

Your choices and rights

Depending on applicable law, you may request access to, correction or deletion of your information, or a portable copy. You may also restrict or object to certain uses, withdraw consent, or opt out of advertising-related sharing.

Contact support@tendollarstore.com with questions or requests. For information processed by Shopify for its own purposes, use Shopify’s Privacy Portal. You may also raise a complaint with the UK Information Commissioner’s Office or your local privacy regulator.

For details about cookies, see our Cookie Policy. We will update this policy when our practices change.