Returns Policy
- We accept returns only for damaged, missing, or incorrect products.
- Please contact us within 7 days of delivery with photos or videos as proof.
- Once confirmed, we will arrange a replacement or refund.
- Custom orders (OEM/ODM) are non-refundable.
Shipping
- Air Express (DHL/FedEx/UPS): 3–5 business days door-to-door.
- Expedited Ocean(Matson + UPS/FedEx): 18–25 days (25–35 in peak season).
- Product and shipping prices include all taxes – we handle clearance and deliver to your door with no hidden fees.
Quick FAQ
5 essentials to know before ordering
1. MOQ Requirement
Most items require 60–100 units with a 25KG total weight for best DHL/UPS/FedEx rates.
We also support mixed orders from just 10 pcs — contact us for details.
2. Fast Global Delivery
Air Express (DHL/UPS/FedEx): 3–5 business days · Expedited Ocean (Matson + UPS/FedEx): 18–25 days (25–35 days in peak season).
3. All-Inclusive Pricing
All prices are DDP final — product price includes tax and shipping fee includes tax, delivered door-to-door.
4. Branding Options
We provide OEM/ODM services, private label packaging, and barcode labeling starting at MOQ.
5. Lower Unit Costs
Bulk or mixed orders → Full Container (FCL) shipping helps reduce per-unit freight costs.
Customer Reviews
⭐️⭐️⭐️⭐️⭐️ 4.9/5
Based on feedback from 120+ wholesale buyers worldwide.
⭐️⭐️⭐️⭐️⭐️
“Fast delivery and very professional service. We ordered mixed SKUs and everything arrived in perfect condition. Great partner for small wholesale.”
— Michael R., USA
“Fast delivery and very professional service. We ordered mixed SKUs and everything arrived in perfect condition. Great partner for small wholesale.”
— Michael R., USA
⭐️⭐️⭐️⭐️⭐️
“The MOQ is low and shipping is transparent. DDP pricing saved us a lot of time and hassle with customs. Highly recommend TenDollarStore for new resellers.”
— Ana G., Spain
“The MOQ is low and shipping is transparent. DDP pricing saved us a lot of time and hassle with customs. Highly recommend TenDollarStore for new resellers.”
— Ana G., Spain
⭐️⭐️⭐️⭐️⭐️
“Excellent sourcing support. We shared a video of the item we wanted, and they found the exact factory. The products were labeled and packed with our brand.”
— Lucas M., Brazil
“Excellent sourcing support. We shared a video of the item we wanted, and they found the exact factory. The products were labeled and packed with our brand.”
— Lucas M., Brazil
⭐️⭐️⭐️⭐️⭐️
“We received our order in less than two weeks with Matson + UPS. The products were well packed and exactly as described. This helps us grow our dollar store business.”
— Sarah T., USA
“We received our order in less than two weeks with Matson + UPS. The products were well packed and exactly as described. This helps us grow our dollar store business.”
— Sarah T., USA
⭐️⭐️⭐️⭐️⭐️
“Clear communication and reliable quality. It’s hard to find suppliers with such low MOQ and consistent service. We’ll definitely place larger FCL orders in the future.”
— Martin K., Germany
“Clear communication and reliable quality. It’s hard to find suppliers with such low MOQ and consistent service. We’ll definitely place larger FCL orders in the future.”
— Martin K., Germany
Compare Color
- Choosing a selection results in a full page refresh.